We offer 3 months Limited warranty on 4 stroke engines, which does not include the gears, clutch and electric components.
Condition of Warranty
The engine needs to be run in about 2 tanks of fuel (Standard Unleaded Petrol). Please do not rev engine right out while running in. Then change the sunp oil, use 20W-50/4 stroke motorcycle oil.
Please check chain tension and all necessary nuts and bolts on the bike before riding.
We are not responsible for any other issues arising from insufficient or improper maintenance on modifications or loss of parts through usage or damage. Due to mishandling, misassemble, misuse, accident or collision will not be covered by warranty.
Warranty does not replace parts that are considered to be normal wear and tear, Such as NUTS, BOLTS, CABLES, WHEELS, TYRES, CHAIN, SPROCKETS, PLASTICS, EXHAUST, AND SPOKES ETC.
TDRMOTO CANNOT BE HELD RESPONSIBILITY for any theft, damage or injury CAUSED WHILST OPERATING THIS PRODUCT.
Warranty and Repair Claim
To claim your warranty, please provide proof of purchase and contact us via email or phone listed below. The cost of sending and returning of your product is at customers expense.
Warranty repair timeframe may take up to 60 days depend on replacement parts availability. If there is a delay due to the nature of the repair, or a delay beyond our control, we will inform you and do whatever possible to limit the turnaround time of your product.
Ph: 03 9931 1626
Address: 14 Hammer Court Hoppers Crossing VIC 3029
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:
- to cancel your service contract with us; and
- to a refund for the unused portion, or to compensation for its reduced value.
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.