Terms of Service

In General 
TDRMOTO owns and operate this Website. This document governs your relationship with TDRMOTO  (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the "Linked Sites"), which are not operated by TDRMOTO . TDRMOTO  has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

Privacy Policy 
Our privacy policy, which sets out how we will use your information, can be found at 
Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions 
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and TDRMOTO  will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content 
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of TDRMOTO  or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by TDRMOTO  and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale 
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with TDRMOTO  you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. TDRMOTO  retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be TDRMOTO  or may in some cases be a third party. Where a contract is made with a third party TDRMOTO  is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

(a) Our Contract 
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Pricing and Availability 
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(c) Payment 
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

Linking to this Website 
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer - Website Errors and Omissions

We endeavor to verify the accuracy of any information on the site but makes no representation or warranty of any kind or otherwise regarding the contents or availability of the site or that it will be timely or error-free. TDRMOTO accepts no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the website.

Disclaimer - Prices, Freight and Shipping Cost

All prices on this website are subject to change without notice. Whilst we make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, TDRMOTO have the right to refuse or cancel any orders placed for product listed at the incorrect price.

We have done our best to ensure special freight and shipping cost are correct and up to date. However, we cannot guarantee this is the case. If an error has occurred in freight price calculation for your order you will be contacted as soon as possible.

Delivery Delays (Last update: 08 Dec 2021) 

Our delivery partners are currently experiencing delays. As a result your order may take longer to arrive. Please allow 10 business days before contacting us regarding your order. We apologise for any inconvenience this may have caused.

Disclaimer - Stock Availability

While we do everything we can to make sure our stock levels are accurate at all times there may be occasions due to unforeseen circumstances where we are unable to fulfill your order or source a replacement product

Disclaimer - Product sizes

Sizes of items listed in descriptions are approximate and are measured as the overall width laying down flat. Please allow 1-2 cm error due to manual measurement.

Disclaimer - Product Colours

Due to variations of colour settings and qualities of phone/tablet/computer screens, it is unavoidable that colours will appear differently for everyone. The colours in photos and named descriptors subjective, approximate, and may vary. Colours may vary among different production lots of the same item. Different products with the same colour name may not match in colour.

Disclaimer - Ownership of Trademarks, Images of Personalities and Third Party Copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with TDRMOTO and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to TDRMOTO.

Disclaimer - Waiver and Release of Liability:

Use of our products may result in injuries and risks commonly associated with outdoor sporting-type activities. It is recommended that you always wear proper safety equipment and protective gear, including but not limited to, Gloves, and a Helmet. By using this product, you voluntarily assume the risk of injuries, and further acknowledge that TDRMOTO shall not be responsible for any injuries, losses, and/or damages resulting from use of this product. Be aware of all applicable laws which may govern the use of this product in public areas as this product is not to be used in such instances which may violate local laws and/or in public areas which may cause injuries or accidents to bystanders.

 

Indemnity 
You agree to indemnify, defend and hold harmless TDRMOTO , its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

Variation 
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

Complaints 
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver 
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Return & Exchange Policies 
1. All items if returned must be accompanied with buyer’s name and return reasons. Items returned without detailed information will be delayed in processing or be ignored.

  1. If buyer had a wrong purchase or changed their mind please contact us within 30 days after the original transaction date. Products must be returned at buyer's cost in 100% complete condition, including all components, original boxes, manuals, and other accessories provided by the manufacturer.
  2. Original Freight costs are not refundable under any circumstances. For free shipping items the original shipping cost will also be deducted from the purchase amount.
  3. We are not responsible for the return shipping cost of items. Buyers are responsible for paying the return shipping.
  4. If item was received defective or was sent wrong, please contact us with photo evidence within 14 days of item received. The defective/wrong item may need to be returned to us and the replacement will be sent at our cost.
  5. For batteries we will give 3 month replacement warranty from the date of original purchase under normal and non-commercial use. However, the defective battery must be returned to us at buyer's cost and buyer is liable for the shipping cost for replacement battery. Warranty becomes void if the battery has been improperly charged, installed or misused in any way.
  6. For 4 stroke engines we offer 3 month manufacture warranty. This warranty does not cover normal wear and tear, does not include the gears, clutch and electric components. All spare parts are readily available for purchase @ discounted price. All sales are final, no refunds or exchange accepted unless manufacture faults and/or functional damage is evident. Exchange of a 'manufacturers fault' defective item is to be claimed within 14 days of delivery along with photo evidence of faulty parts and detailed explanations. No returns will be accepted after stated time frame. Seller, at its sole discretion, will determine the eligibility of an item for return.
  7. For electric Bike or eBike conversion kit, We offer one-year manufacture battery & motor replacement warranty. Please see this for our eBike Warranty.
  8. If refund/exchange is required, a 20% restocking fee will apply to cover the labour costs of picking/repacking the order and returning it to the shelf. An extra AU$80 will apply if item has been installed or assembled by our mechanic.
  9. Please choose carefully as we don't honor change of mind. We will review this on a case-by-case basis and we hold the right to refuse a return if we deem to be unsatisfactory.

Entire Agreement 
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and TDRMOTO . Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of TDRMOTO .